In the event of cancellation of Car rental tour/travel plan/bookings due to any reasons please inform us in writing (booking@hthrooms.com). Cancellation charges would be effective from the date we receive cancellation request in writing. The cancellation charges would vary depending on the time Period left prior to arrival and it would be as follows: Cancellation requests received 30 days prior to arrival will incur a penalty of 20 % of the Tour/Service Cost as cancellation charges. Cancellation requests received between 15 - 30 days, prior to arrival will incur a penalty of 50 % of The Tour/Service cost as cancellation charges. Cancellation requests received between 10-15 days prior to arrival will incur a penalty of 70 % of the Tour/Service cost as cancellation charges. Cancellation requests received 10 days or less before the tour star will incur a penalty of 100 % of the Tour/Service cost as cancellation charges. The refund amount will be process within 15 working days.