Privacy Policy

1. Company Information

This Privacy Policy applies to HTH Tours (A property of HTH Home to Home Travel Services Private Limited), hereinafter referred to as "HTH Tours", "Company", "we", "our", or "us".

2. Information We Collect

We may collect the following types of personal and non-personal information:

• Full Name
• Phone Number
• Email Address
• Residential Address
• Date of Birth
• Passport Details
• Government ID Proof
• Travel Preferences
• Emergency Contact Information
• Payment and Billing Information
• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies and Tracking Information

3. How We Collect Information

We collect information through:

• Website forms
• Booking forms
• Registration processes
• Customer support interactions
• Phone calls and emails
• Payment gateways
• Cookies and analytics tools
• Social media interactions

4. Purpose of Data Collection

We collect your information for the following purposes:

• To process travel bookings and reservations
• To provide customer support
• To send booking confirmations and travel updates
• To improve our services and website experience
• To comply with legal and regulatory requirements
• To process payments and refunds
• To provide promotional offers and marketing communications
• To prevent fraud and unauthorized activities

5. Payment Information

HTH Tours does not directly store your complete debit/credit card information. Payments are processed through secure third-party payment gateways. We are not responsible for payment failures caused by banks, payment providers, or technical issues.

6. Sharing of Information

We may share your information with:

• Airlines
• Hotels
• Visa processing agencies
• Transport operators
• Payment gateway providers
• Government authorities when legally required
• Third-party service providers assisting in operations

We do not sell or rent your personal information to unauthorized third parties.

7. Data Security

We implement reasonable security measures to protect your information from:

• Unauthorized access
• Data misuse
• Loss or theft
• Disclosure or alteration

However, no online transmission or storage system can be guaranteed to be 100% secure.

8. Cookies Policy

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Remember user preferences
• Provide personalized content

Users may disable cookies through browser settings, although some website features may not function properly.

9. Marketing Communications

We may send promotional messages, offers, newsletters, or updates through:

• Email
• SMS
• WhatsApp
• Phone calls

Users may opt out of marketing communications at any time by contacting us or using unsubscribe options.

10. Third-Party Links

Our website may contain links to third-party websites or services. HTH Tours is not responsible for:

• Third-party privacy practices
• External website content
• Security of external platforms

Users should review third-party privacy policies separately.

11. Retention of Data

We retain personal information only for as long as necessary for:

• Business operations
• Legal compliance
• Dispute resolution
• Record maintenance

After the retention period, information may be securely deleted.

12. Children's Privacy

Our services are not intended for individuals under 18 years of age without parental or guardian consent. We do not knowingly collect personal information from minors without authorization.

13. User Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Update your details
• Withdraw consent where applicable
• Request deletion of information subject to legal obligations

Requests may be submitted through our official support channels.

14. International Data Transfers

In case of international travel bookings, your information may be transferred to international service providers or authorities as required for travel arrangements. By using our services, you consent to such transfers.

15. Legal Compliance

We may disclose personal information if required by:

• Law
• Court order
• Government authority
• Regulatory agencies
• Law enforcement authorities

16. Limitation of Liability

HTH Tours shall not be liable for:

• Unauthorized access caused by user negligence
• Cyber attacks beyond reasonable control
• Third-party breaches
• Technical failures
• Loss arising from external platforms or providers

17. Changes to Privacy Policy

HTH Tours reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated policies will become effective immediately upon publication on the website. Users are encouraged to review this page periodically.

18. Consent

By using our website and services, you consent to the collection and use of information in accordance with this Privacy Policy.